<< Blog Home

Archive for the ‘Customer Service’ Category

Online Customer Service

Share

Customer Service for Book Printing

Online ordering promises the streamlined delivery of products and in many cases it does. And then again, sometimes it doesn’t.

Take the case of computer software. A product that can be ordered, paid for and delivered online. It seems like software would be the prime example of efficient, hassle free purchasing. Until of course something goes wrong. Although I’ve ordered and received programs this way for many years now, the process is far from perfect. Just this week I ordered a product from the worlds largest software company. Low and behold, there was a problem with the order. At the time of this post the problem has yet to be resolved.

(more…)


 

Best Book Press Release

Share

Best Book Printing Press Release

As noted below, Best Book Printing was launched earlier this year and following on the heals of the website launch was our first press release. Here’s a link to the article: http://www.prweb.com/releases/digital-book/printing-publishing/prweb2325184.htm

(more…)


 

Book Discounts and Pricing Info

Share

Book Printing Prices

Advanced Print & Finishing has always focused on providing the best value in printing. And of course, the best customer service and top quality printing can sometimes require a small premium over a cut rate printer. The good news is that we can often match or beat our competition’s prices by remaining more efficient.

As with any business, we have our fast times and our slow times. We have regular production meetings to schedule upcoming work and plan our incoming jobs. Whenever we see that there may be a gap in scheduling, we do our best to fill it by offering deeper discounts and/or free shipping.

The bottom line is that we will do our best to let you know if we can save you additional money from your current quote. Of course it never hurts to call us up and ask if there’s anything more to be saved when you’re ready to move forward with a job.